Love is the reflection of a broken heart in a shattered mirror...
He crouched at the care window and looked in. "What a lovely family you have. What a charming family. They're all lovely. Except for that one." His finger jabbed the glass. "That one's a bit ugly."
The American stepped towards him. "What? What did you say?"
"Oh, don't worry. I'm sure his personality makes up for his face.