Customer Service Quotes

Next time, can you ask him to bring cookies? I don't like to put up with that level of insane unless there's some kind of high-calorie compensation.

Truth builds trust.

People don't care how much you know until they know how much you care

For every dilemma, find at least three or four possible solutions. The creative process leads to better results.

When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.

Customers often know more about your products than you do. Use them as a source of inspiration and ideas for product development.

When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.

If you want to be outstanding, stop meeting expectations, start exceeding them

Nothing consoles and comforts like certainty does.

Customers loves certainty, make sure you give it to them.

A complaint is a unique opportunity to strengthen the relationship with the client.

Being a mercenary, though... Hey, we just go wherever there's a mixture of money and trouble, and everyone in the galaxy is a potential customer.

Even the people you're paid to shoot at?

Well, yeah. There are customers we serve, and customers we service.
-Captain Kevyn Andreyasn & General Tagon

*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.

The internet and online communication is the window into your world - but real life, in person communication / connection is the door.